Headquartered in Philadelphia, Alteva delivers cloud-based Unified Communications solutions across all 50 states and four continents. We provide the most reliable network, the most responsive and proactive customer service and the best value to customers in the industry. Most recently, Alteva engaged in an exclusive partnership with Microsoft and Broadsoft to provide a true hosted Unified Communications (UC) solution to customers. We’ve developed a way to interconnect our hosted voice over IP phone services with Microsoft Communication Services, including Microsoft Exchange, SharePoint and Office Communications Server (OCS). In 2010, Internet Telephony Magazine awarded Alteva with the Internet Telephony Excellence award for IP communications.
Alteva’s UC integration with the full suite of Microsoft Communication Services products allows for a truly cloud-based UC environment where basic business-based technology like voice communications is combined with office communications such as instant messenger, video conferencing, desktop sharing, telepresence, etc.
It’s a tremendous value for an organization of any size to have its voice systems integrated with its messaging and collaboration systems, by having HD phones and hosted voice services on an enterprise-grade platform that is interconnected with Microsoft Communication Services products including Microsoft Exchange, SharePoint and OCS.
Alteva has developed a Client Satisfaction Specialist (CSS) Team that works across all departments as needed to resolve issues or answer questions on your behalf. When you call Alteva’s Support phone line, you will not just speak with a call attendant, you will speak with an engineer who is technically trained in all aspects of your implementation and service.
An enterprise application used to manage all your communication needs. Enabling you to send and receive e-mail messages and providing additional functionality to keep tasks, notes, appointments and daily activities in one easy-to-use, convenient location.
This is the cornerstone of Microsoft’s Unified Communications solution -- a flexible and reliable messaging platform that can help you lower your messaging costs by 50-80%, increase productivity with anywhere access to business communications and safeguard your business with protection and compliance capabilities that help you manage risk.
It works with your existing tele-communications systems and manages your real-time (synchronous) communications, including instant messaging, VoIP and audio and video conferencing. It also powers presence, so you can see at-a-glance if someone is available and contact them with a click using instant messaging, a phone call or a video conference.
It provides seamless mobile access to Microsoft’s most trusted communication and collaboration services. Simplify IT, reduce costs and enjoy mobile access to communication and collaboration tools—email, calendar, contacts and shared documents—from virtually anywhere, at any time.
A solution that spans multiple applications - from small, collaborative working sessions to large online presentations. Live Meeting connects and engages audiences and offers fully integrated audio conference controls for added efficiency and increased meeting productivity. Presenter training and live 24x7x365 technical support is available before and during your meetings at no extra charge.
Standard email and collaboration capabilities.
Email and collaboration through Exchange and OCS and conferencing via LiveMeeting.
HD voice on an Enterprise-grade VoIP platform integrated with full collaboration.
This comprehensive bundle allows users to realize the benefits of a fully-integrated, HD voice-enabled Unified Communications solution.